FAQ

1. What is the shipping time for US orders?

As our warehouse is located within the USA, most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days to arrive at your doorstep.

2. Are the products authentic?

Absolutely. As a curated reseller of minimalist streetwear, we source our inventory through verified distributors. Every item undergoes a quality check before being stocked in our US warehouse to ensure it meets our brand standards.

3. Do you offer international shipping?

Currently, we focus on providing the best experience for our US-based customers. However, we are looking into expanding our shipping zones in the near future. Stay tuned to our newsletter for updates.

4. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to our Tracking Page. You can monitor your package's journey from our warehouse to your home in real-time.

5. What is your return policy?

We offer a 30-day return policy. If the item doesn't fit or isn't what you expected, you can return it in its original, unworn condition with tags attached. Please visit our [Returns Center] to start a request.

6. I’m between sizes. How does your streetwear fit?

Streetwear often has a relaxed or "oversized" aesthetic. We provide a detailed Size Guide on every product page. If you prefer a more tailored fit, we usually recommend sizing down.

7. Can I find your products in physical stores?

Currently, we operate exclusively online to cut out the middleman and provide high-quality minimalist streetwear at a fair price. This allows us to ship directly from our US warehouse to your door, ensuring the fastest service possible.

8. What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), as well as Apple Pay, Google Pay, and PayPal for a secure and seamless checkout experience.

9. How do I wash my minimalist pieces to keep them looking new?

To preserve the fabric and fit, we recommend washing your items inside out in cold water and hanging them to dry. Avoid high heat to prevent shrinkage and maintain the "minimalist" texture.

10. How do I contact customer support?

Our team is available Monday through Friday, 9:00 AM – 5:00 PM EST. You can reach us via our [Contact Page] or email us directly at minimalistreetwear@outlook.com.